1. Scope: These General Terms and Conditions of Sale govern the contractual relationships between Kreicher Théo, a sole proprietorship registered under the SIRET number 88793830600016, and any customer making a purchase on the website www.theokreicher.com.
2. Products: The products offered for sale on the website www.theokreicher.com are illustrations created by Kreicher Théo. The illustrations are presented as accurately as possible; however, variations may exist, particularly due to the quality of color display on the user's screen.
3. Prices: The prices of the products are indicated in euros, all taxes included (TTC), excluding delivery charges. As a sole proprietorship not subject to VAT, no VAT is applicable. (VAT not applicable, article 293B of the CGI) The delivery charges are specified during the ordering process. Kreicher Théo reserves the right to modify prices at any time, while guaranteeing the application of the rate in effect at the time of the order.
4. Order: The customer places an order online on the website www.theokreicher.com. The ordering process includes the following steps: selection of products, adding to cart, reviewing the cart, order validation, choice of delivery method, and payment. The customer will receive an order confirmation by email.
5. Payment: Payment for orders is made online by credit card or any other secure payment method accepted on the website www.theokreicher.com.
6. Delivery: The products are shipped from Toulouse to the delivery address indicated by the customer during the ordering process. The delivery times are 7 working days from the order validation. www.theokreicher.com cannot be held responsible for delivery delays attributable to the carrier.
7. Right of Withdrawal: In accordance with current legislation, the customer has a period of 14 days from the receipt of the products to exercise their right of withdrawal, without having to justify reasons or pay penalties. The return shipping costs of the products are the responsibility of the customer.
8. Customer Service: For any questions or complaints, Kreicher Théo can be reached at theo.kreichershop@gmail.com.
9. Protection of Personal Data: The information collected during the ordering process is necessary for transaction management and is treated confidentially. In accordance with current regulations, the customer has the right to access, rectify, and delete their personal data.
10. Governing Law and Disputes: These General Terms and Conditions of Sale are governed by French law. In case of a dispute, an amicable solution will be sought. Failing that, the competent courts will be those of the location of Kreicher Théo's registered office.
Governing Law and Disputes: These General Terms and Conditions of Sale are governed by French law. In case of a dispute, an amicable solution will be sought. Failing that, the competent courts will be those of the location of Kreicher Théo's registered office.